API Error Responses

This is a list of all possible error responses from the API.

See also: the documentation for the Error JSON Object

Recent API errors are listed on your account page for your debugging convenience.

HTTP StatusError CodeError Message
status code message
503 -3Workers overloaded. Additional workers are being spawned - they should be online in a couple of minutes.
503 -10Internal timeout, please try again
401 1001Couldn't find the API Id specified: '[apiId]'
401 1002Sorry, that API Key has been disabled
401 1003Your account has been suspended due to abuse. Contact admin@vectorizer.ai to have it reinstated.
401 1004The provided API Secret is incorrect
400 1005Missing image parameter
400 1016Missing image file parameter, but it's present as a string parameter. Be sure to read the image file when uploading, and not just submitting the filename.
400 1006Failed to read the supplied image.
402 1008Sorry, you need to have an API subscription to process production or preview images. Please either sign up for an API subscription or use 'mode=test'. Note that if you're already signed up for a subscription, then it's a regular subscription without API access. See https://vectorizer.ai/pricing
402 1010Sorry, your subscription is past due. Please update your payment method to continue using the service.
402 1011Sorry, you're out of credits. Please upgrade your subscription or renew your plan early.
413 1012Image byte size too large, max: 31,457,280 bytes
413 1013Sorry, the supplied image is 100,000,000 pixels, max is 33,554,432 pixels, which gets shrunk to 2,097,252 pixels (or your supplied maxPixels) - please pre-shrink your images to the latter size before uploading.
429 1015Slow down, see https://vectorizer.ai/api#rate-limiting for how to handle this situation.
400 1019API parameter error: . Parameters received:
400 1020The URL provided did not return a 200 OK status code
400 1021The URL provided did not return an image content type
400 1022There was an exception fetching the URL provided. IllegalArgument: 'Example', URL: 'https://example.com'
400 1022There was an exception parsing the URL provided: 'https://example.com'
400 1023Sorry, the supplied parameters would produce in a 100.0 megapixel PNG result, which exceeds the max of 40.0.
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